support@bearer.cloud

Contact Info

support@bearer.cloud

Frequently Asked Question

A list that provides answers to common questions asked by our customers.

You can email us, the subject of the email is the name of the product you wanted to order.

Your instance will ready under 30 minutes, and you have 1 day at no cost to test the server.

You can provide to us your custom .ISO and we will install it for you or you can mount it onto your instances and run through the setup process.

We utilize KVM ( Kernel-based Virtual Machine ) on all of our infrastructure.

Yes, for every instance you ordered

Yes, for every instance you ordered

Yes, we allow custom reverse DNS entries for your virtual machine IPs. You can request to us and we will update reverse dns information for you.

Every paid service offered by Bearer Cloud has a predicable monthly rate, in addition to a flexible daily rate. If your server online less than 30 days, you will be billed daily rate. If your server online more than 30 days, you only be billed monthly rate.

An instance with automatic backups enabled will have a 25% higher base monthly/daily fee.

Bearer Cloud secure-protection is fully automated and free to customers, we keep adding and updating another layer of protection to your infrastructure.

At Bearer Cloud, we attempt to keep cloud pricing as consistent as possible globally. However, due to variation in regional costs (such as networking, hardware and fees), certain global data center locations may have different per daily and per month pricing for Bearer Cloud CDN services.

Your instances grant you full root access and are entirely can self-managed but we still have offers, see available instance that supported Managed VM.

We accept Visa, Mastercard, American Express, Discover, Midtrans, and PayPal. Depending on your geographic region, Paypal supports additional payment networks, including Giropay and bank transfers.

Bearer Cloud offers built-in data protection at scale, by default, designed to protect your business from intrusions. In addition to continuous security monitoring for external threats, and auditing in place to protect against insider access to customer data.

Bearer Cloud is committed to transparent and secure handling of all personal data on our network, enable us to meet the high standards of the European Union General Data Protection Regulation (GDPR).